Customer Care Executive

Job Overview

We are looking for enthusiastic and customer-focused Customer Care Executives to join our team in Gurgaon. The ideal candidate should have good communication skills, a positive attitude, basic computer knowledge, and the ability to handle customer queries and complaints professionally.

Key Responsibilities

• Handle customer queries through calls, chats, or emails.

• Resolve customer complaints efficiently and professionally.

• Provide accurate information about products and services.

• Maintain a high level of customer satisfaction.

• Follow company policies and standard operating procedures.

• Maintain proper records of customer interactions.

• Coordinate with internal teams whenever required.

• Handle domestic and international customer interactions.

• Achieve assigned performance and customer service targets.

Requirements

• Minimum qualification: 12th pass / Graduate preferred.

• Freshers and experienced candidates can apply.

• Good verbal and written communication skills.

• Customer-oriented approach with a problem-solving attitude.

• Basic computer knowledge.

• Candidates should be comfortable working in rotational shifts.

• Ability to work in a fast-paced environment.

Salary & Incentives

• Fixed Salary: ₹14,500 – ₹28,000 per month

• Incentives: Up to ₹40,000 per month, based on performance

• Total Earning Potential: Up to ₹68,000 per month

• Attractive growth and career development opportunities.

Location

Gurgaon (Gurugram), Haryana

Work Location: Sector 18, Gurgaon
Shift: Rotational
Work Type: Full Time / Work from Office

Who Should Apply: Candidates who are confident communicators, enjoy interacting with people, and are looking to build a career in customer service are encouraged to apply.

Interested candidates can contact HR – Mohit: 9518159848

Other Details

• It is a Full Time Customer Support / TeleCaller job for candidates with 0–7 years of experience.

• There are 50 vacancies available for this position.

• Both male and female candidates can apply.

More about this Customer Care Executive job

1. What skills and experience do you need for this Customer Care Executive job?

Ans: To apply for this Customer Care Executive job, candidates should have skills such as Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process, Customer Support, and Telecalling. Freshers can apply, while candidates with up to 7 years of relevant experience are also eligible.

2. What salary is offered for this Customer Care Executive job?

Ans: The salary for this Customer Care Executive job ranges from ₹14,500 to ₹68,000 per month, including performance-based incentives.

3. What shift and timings does this job follow?

Ans: This Customer Care Executive job follows rotational shifts. Candidates should be comfortable working according to the company’s shift schedule.

4. Do you need to visit the office for this job?

Ans: Yes, candidates need to visit the office and work from the Sector 18, Gurgaon location.

5. How many vacancies are there for this Customer Care Executive job?

Ans: There are 50 vacancies available for this Customer Care Executive role.

6. Is this job open for all genders?

Ans: Yes, this Customer Care Executive job is open for both male and female candidates.

7. What does the role of Customer Care Executive involve?

Ans: As a Customer Care Executive, your work will involve handling customer queries, resolving complaints, providing information, and communicating with customers through calls, chats, or emails. The role may include Domestic Calling, International Calling, Non-voice/Chat Process, and Customer Support.

8. What is the job location for this position?

Ans: The job location for this Customer Care Executive position is Sector 18, Gurgaon, Haryana.

9. Who is the right fit for this Customer Care Executive job?

Ans: Candidates with good communication skills, basic computer knowledge, a customer-oriented approach, and skills such as Domestic Calling, International Calling, Customer Support, and Non-voice/Chat Process are suitable for this role. Freshers and candidates with up to 7 years of experience can apply.

10. What makes this Customer Care Executive job a good opportunity?

Ans: This Customer Care Executive job is a good opportunity for candidates looking for a full-time career in customer support. The position offers a fixed salary of ₹14,500–₹28,000 per month, performance-based incentives of up to ₹40,000, career growth opportunities, and 50 openings for both freshers and experienced candidates.

Candidates can call HR for more information: 9518159848